Intercom is one of the most interesting companies out there when it comes to new, digital forms of CRM, customer interaction, systematic development of better customer relations. And i love their blog, by the way (click this link for their blog) - many smart people seem to work there.
The recent blog post is not typical for its content, but interesting for anyone who wants to pitch an idea to potential investors... the first deck that raised 600k (they recently had an investment round for 50mn, so ... they used the 60k wisely). It is 7 (!) slides plus the title page.