Aug 9, 2016

App & Bot Discovery

The app ecosystem is somewhat dysfunctional, and many people think that bots might replace apps in the mid term. We're nowhere near of being able to predict that, but at least bots seem to have that potential - and that's huge in itself. Still, as long as bots have to be discovered like apps and "installed" inside your messenger, we may run into the same dynamics as with apps - that people will spend 80% of their time with 5 bots instead of five apps. Nice read about how a bot ecosystem could / should be designed:

https://chatbotsmagazine.com/just-make-them-appear-fe362bdbfae3#.2ufytpii3